Last Updated: 03/30/2025
Adventus, Inc. ("Adventus," "we," "us," or "our") is a Delaware corporation committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our application (the "App") or otherwise interact with us. By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, you must not use the App.
1. Information We Collect
1.1 Account Information
When you create an account, we may collect:
- Name
- Email address
- Organization or agency information
- Contact information you provide
- Any additional details you submit during registration
1.2 User-Provided Data (Customer Data)
If you upload or submit information on behalf of your customers (such as building owners or insurance applicants), this may include personal, sensitive, or regulated data ("User Data" or "Customer Data"). You are solely responsible for ensuring you have the lawful right to collect, process, and share this data with Adventus, Inc.
1.3 Property Data (AI-Generated, Vendor-Sourced & Manually Collected)
The App gathers property-related data ("Property Data") using:
- AI technology (including Perplexity AI sourcing publicly available data)
- Licensed data vendors
- Satellite, aerial, and street-level imagery
- Manual research from publicly available government records
Some Property Data may be considered personal information under certain laws, even if not tied to an individual by name.
1.4 Usage Data
We automatically collect information about your device and interaction with the App, including:
- IP address
- Device and browser type
- Operating system
- Pages viewed and actions taken
- Dates/times of activity
- Diagnostic and performance data
1.5 Communication Data
If you contact us, we may collect:
- The content of your message
- Your contact details
- Any additional information you choose to provide
1.6 Cookies and Tracking Technologies
We may use cookies, pixels, web beacons, and similar technologies to improve functionality and understand usage. You may block cookies via browser settings, though doing so may reduce App functionality.
2. How We Use Your Information
2.1 Provide and Operate the App
We use your information to:
- Create and manage accounts
- Facilitate AI-generated, vendor-sourced, and manually gathered Property Data
- Prefill insurance application data
- Improve accuracy and reliability of the data provided
2.2 Process User Data
We host and process User Data exclusively to:
- Provide App functionality
- Deliver your requested services
- Maintain and improve system performance
We do not claim ownership of User Data (see Terms of Use).
2.3 Improve and Personalize the App
We use information to:
- Analyze usage behavior
- Develop new features and enhancements
- Improve data reliability and user experience
2.4 Communications
We may use your information to:
- Respond to requests
- Send administrative messages
- Notify you about changes in terms, policies, or security issues
2.5 Compliance, Safety, and Enforcement
We use personal information to:
- Enforce our Terms of Use
- Prevent abuse, fraud, and misuse
- Comply with legal or regulatory obligations
- Respond to lawful requests from authorities
3. Legal Bases for Processing
For jurisdictions such as the EEA or UK, we rely on:
- Consent
- Contractual necessity
- Legitimate interests (e.g., improving App performance)
- Legal obligations
4. How We Share Your Information
4.1 Service Providers
We may share information with third-party vendors that help operate the App (e.g., hosting, analytics, support). These providers must use data only as instructed and maintain appropriate safeguards.
4.2 Business Transfers
If Adventus, Inc. undergoes a merger, acquisition, investment transaction, corporate restructuring, or sale of assets, personal information may be transferred as part of the transaction. Any successor entity will continue to be bound by this Privacy Policy or an equivalent policy offering equal or greater protection.
4.3 Legal Requirements
We may disclose personal information to comply with:
- Applicable laws or regulations
- Court orders or legal processes
- Law enforcement or government requests
4.4 Protection of Rights and Safety
We may disclose information to:
- Protect our rights, property, and safety
- Prevent fraud or security threats
- Investigate misuse or violations of our Terms
4.5 With Your Consent
We may share your information with third parties if you explicitly authorize it.
4.6 No Sale of Property Data
We do not sell, license, or otherwise share Property Data with third parties except as necessary to operate the App or as required by law.
5. Data Retention
We retain personal information as long as necessary for:
- The purpose for which it was collected
- Compliance with legal obligations
- Enforcement of rights
If you delete User Data, we will make reasonable efforts to remove it from active systems. Backup copies may persist for a limited time.
6. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure. We continually work to improve our security posture but cannot guarantee absolute protection.
7. Limitations Regarding Property Data
Property Data gathered through AI, imagery, vendor sources, or manual research may contain inaccuracies or omissions. You are responsible for independently verifying all Property Data before relying on it.
8. Children's Privacy
The App is not intended for children under age 13 (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided personal information, contact us and we will delete it promptly.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights such as:
- Access to your personal information
- Correction of inaccuracies
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing based on legitimate interests
- Withdrawal of consent, when applicable
To exercise these rights, contact us using the details in Section 13. We may require identity verification.
10. International Data Transfers
If you access the App outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We implement appropriate safeguards to comply with applicable data-transfer laws.
11. Third-Party Links
The App may contain external links. We are not responsible for the privacy practices of third-party sites, and this policy does not apply to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date above. Your continued use of the App after changes indicates acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, contact us at:
Email: paul@adventusai.com
By using the App, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.